DELL FRESHERS WALKIN

Job Description:

1. Job Title: Customer Care Sr. Representative
2. Experience: Freshers (0-2 years)
3. Role Responsibilities:
4. Placing calls to the insurance companies to verify patient’s health insurance eligibility/benefits and verification/notification of authorization
6. Document the outcome of the call and analysis as per the requirement being trained on.
7. Taking action based on the call outcome/analysis as per instructions provided
8. Adhering and achieving to ramp up targets.
9. Regular Attendance.
10. Work closely with the team leads and quality resources to deliver SLA.
11. Apply the training knowledge to the day to day work

Eligibility Criteria:

1. Should be open to work in night shifts in a 24×7 environment
2. Should have excellent communication skills in English.
3. Graduate with 0 to 18 Months of work experience

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all years’ mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Walkin Date and Time :

Walkin Interview Date: 5th March – 31st March, 2015
Walkin Time: 9 AM
Walkin Address: Dell International Services, DLF IT Park, 1/124, Shivaji Gardens Block 7 , 2nd Floor Moonlight Stop, Ramapuram, Mount Poonamallee Road, Manapakkam, Chennai – 600089 OR Dell Business Process Solutions, Ambit IT Park, 3rd Floor, 32A & B, Industrial Estate, Ambattur,Chennai – 600058