Cisco Systems Recruits Freshers

Asia Pacific Technical Support Engineer

Job Description

Cisco Technical Assistance Centre (Cisco TAC) is responsible for providing industry leading post-sale technical support worldwide for customers of medium to large scale networks. TAC engineers are experts in their field who are responsible and empowered to provide solutions to some of the most complex networking issues.

We are looking to recruit Graduates keen to develop their career in networking, who are not afraid of change, and eager to grasp complex challenges. Graduates will be trained in-house and will working side by side with seasoned engineers. You will have the opportunity to learn about the Cisco business which will be a great start to your career.

This is an opportunity for someone who possesses patience, empathy for customers, and the wish to hone skills whilst providing customer value.

Responsibilities

In this role, you will gain insight to the detailed functionality of Cisco's solutions, and partner with all the elements of the service chain.

• Provide front line technical support to debug complex networking problems

• Be the focal point and owner of large account network problem resolution

• Work on problems of diverse scope


Desired Profile

Must have,

• Excellent Communication Skills.

•Only Engineering students from 2008/2009/2010 batch with 70% in their Engineering

• B.E/B.Tech from any Engineering branch if they have relevant work experience in Technical Support or with CCNA.

•2008/2009 pass outs even without CCNA but with relevant work experience of 0.6 month to 2 years in Technical Support.

• 2010 batch with CCNA.

• Demonstrate an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge

• Team focussed and a sense of fun

Only the Candidates with above criteria should apply thru the below link.

Regards,

CISCO HR TEAM


Experience 0 - 2 Years
Industry Type IT-Hardware & Networking
Role Tech Support Engnr
Functional Area IT-Other
Location Bengaluru/Bangalore
Keywords Asia Pacific Customer Support Engineer

If you meet the above mentioned criteria, apply online here..

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