Call Centre, BPO, Customer Service
Job Description
Responsibilities
· Working from a standard protocol and utilizing documented processes to respond to customer issues.
· Successfully resolve simple to moderate technical issues (related to Application Support) from incoming customer contacts.
· Respond to Service / Product / Technical and Customer Relations related questions on subjects such as Features, Specifications, Policies and Procedures based on customer entitlement.
· Begin to proactively assist customers to avoid or reduce problem occurrence.
Location Hyderabad
Experience 0 - 1 years
Key Skills Voice Process, Technical Support Associate, Tech Support, Helpdesk,
Technical Helpdesk, Process Executive
Education Any graduate
Category Call Centre, BPO, Customer Service
Role • Fresher
• Trainee/ Management Trainee
• Technical Support Executive ( voice)
• Customer Service Executive (Voice)
Industry IT Enabled Services
If you meet the above mentioned criteria, apply online here...
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