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Dell Recruits Freshers

TECHNICAL SUPPORT ASSOCIATE (XPS-VOICE PROCESS)

Experience : 0 - 4 Years

Location : Hyderabad / Secunderabad

Industry Type : IT-Hardware & Networking

Role: Associate/Sr. Associate -(Technical)

Functional Area : ITES/BPO/KPO, Customer Service, Ops.

Desired Candidate Profile

• Responsible for partnering with customer to obtain resolutions to complex technical issues- helps others deliver results.

• Coordinates the resolution of technical issues – waits in queue (chat) for those requiring assistance and provides help/advice in a timely manner.

• Resolves the most complex issues forwarded by technicians or peers. (e.g. executive technical escalations)

• Maintains/builds relationships with other groups that impact the technical aspect for phone support (e.g. tool content teams, product group)

• Ability to analyze and solve highly complex technical problems which may not ever have been encountered.

Knowledge & Skills:

• Ability to analyze, research, and solve highly technical, unique problems.

• Thorough knowledge of the following:

§ Mainstream DOS and Windows Applications

§ Basic PC Hardware

§ Microsoft Operating Systems

§ Peripheral Subsystems including the following:

§ Multimedia, Scanners, Printers

• Advanced knowledge of the following: storage subsystems, video subsystems,processor subsystems

• Excellent communication & trouble shooting skills

• Telephone customer service skills.


Job Description

• Responsible for taking control of and resolving complex technical and escalated customer issues. Documents and simulates complex customer issues to find solutions and fixes to customer inquiries and problems. May dispatch additional service as necessary.

Accountabilities:

• Guide customer troubleshooting efforts to identify products that are defective and direct in issuing service calls in accordance with guidelines.

• Identify and provide input on unique or recurring customer problems

• Be a champion of Dell specific tools, troubleshooting procedures. Provide DSN feedback at all appropriate times.

Keywords : Technical support,MCSE,MCSA,CCNA.


If you meet the above mentioned criteria, apply online here...

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Yahoo Software Recruits Freshers

Korean Language Expert


Desired Profile:

Good communication skills.

Graduate in korean language or hold any diploma on korean language.

Minimum 0.6 years to 3 years of experience working as korean language expert.

Wipro Tech Recruits Freshers

J2EE Developer-L1(T81930)

Experience : 0 - 1 Years

Location : Chennai

Industry Type : IT-Software/ Software Services

Role: Software Developer

McAfee Software recruits 4+ experienced software engineer..

Senior Software Development Engineer

Job Description

McAfee is the world's largest dedicated security technology company. McAfee delivers proactive and proven solutions and services that secure systems and networks around the world, allowing users to browse and shop the web securely. With our unmatched security

expertise and commitment to innovation, McAfee helps home users, businesses, the public sector and service providers to comply with regulations, protect data, prevent disruptions, identify vulnerabilities, and continuously monitor and improve their security.

Hexaware Tech Recruits Freshers

Software Trainee

Job Description

Here is an exciting opportunity for 2009 pass out candidates with a MCA Degree or engineering Graduates specialized in "Information Technology or Computer Science".

Applications can be forwarded to [HIDDEN TEXT] with the subject line containing Location of College, Degree & percentage.

L&T Infotech Recruits Freshers

L&T needs Mainframe Trained Professional

Hi,

Greetings from L & T INFOTECH.

Currently we are looking for “Mainframe Trained Professional”

Job Description:

- Good Knowledge on Basic Fundamental technologies COBOL/CICS/JCL/VSAM/DB2

- Good Understanding in JCL/CICS/DB2/VSAM/ABEND CODES AND THEIR RESOLUTION

- Knowledge on GDG's

- Good Communication skill

- Good Analytical skill

Experience : Fresher with Mainframe Training

Education : Any Degree passed out on 2008&2009

Skills: Cobol,JCL,DB2,VSAM,CICS

Job Location : Chennai

Note: Only 2008 & 2009 passed out candidates are eligible for this requirement.

People who are interested and fit for the above given requirement can send your profiles to Amudha Ramachandran

With Regards,
Amudha Ramachandran

Talent Acquisition Team - Chennai
Larsen & Toubro Infotech Limited
L & T Infotech Park,
Mount Poonamallie Road,
Manapakkam - Chennai,89,

Direct No: 2253 7454. Fax.no : 2252 3514

Experience 0 - 1 Years

Industry Type IT-Software/ Software Services

Role Software Developer

Functional Area Mainframe

Education UG - Any Graduate - Any Specialization,Graduation Not Required

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Location Chennai

Keywords Mainframe, COBOL, JCL, DB2, CICS


If you meet the above mentioned criteria, apply online here..


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Oracle Recruits Freshers

LANGUAGE ANALYSTs - ORACLE BANGALORE

Job Description

NOTE : Only candidates willing to relocate to Bangalore, who are willing to work in night shifts & are willing to sign a service agreement of 18 months with ORACLE can apply for this opportunity.

In case your profile is short listed, you might be called for an in-person interview at our Bangalore / Delhi office in the next few days. Hence, please send across your updated resume with the below requested details to rajen the earliest.

HP Recruits Freshers

Technical Product Support Specialist

job description

The primary function of remote support engineers is to provide in-depth technical and technological expertise in their particular areas of focus.

- Owns and manages the first technical response to foundation customers

- Takes ownership of cases, interacting directly with customers and partners as needed

IBM Recruits Freshers

CIRATS Coordinator - ITD - GD

Job Description

## The CIRATS co-ordinator will be responsible for the following tasks:

• Coordination for closure of Issue & APAR as per the agreed timeline in the department.

• Document upon notification of new records been raised.

• Coordination with the Technical teams for timely updates (resolution plan, change implementation, closure, applicability, risk of not implementing etc) for timely closure.

Wipro Tech Recruits Freshers

Technical Writer-L1(T80153)

Experience : 0 - 1 Years

Location : Bengaluru/Bangalore

Industry Type : IT-Software/ Software Services

Role: Technical Writer

Functional Area : Application Programming, Maintenance

Desired Candidate Profile

Qualification: Bachelors Degree

Experience : Freshers

Skills: Technical Writing - Entry level professional with sound written communication skills. May have theoretical knowledge of software engineering concepts or product category. Works under close supervision. Captures and prepares material under guidance from supervisor using diverse inputs as pre existing material, hand written notes, or oral communication. Constantly upgrades knowledge of concepts.

Area of expertise: Technical Writing / Technical Documentation

Job Description

Roles and Responsibilities: English Application to Technical Writing - L1, Technical Writing - L1

Skill & Job Requirements: Technical Writing - L1 - Entry level professional with sound written communication skills. May have theoretical knowledge of software engineering concepts or product category. Works under close supervision. Captures and prepares material under guidance from supervisor using diverse inputs as pre existing material, hand written notes, or oral communication. Constantly upgrades knowledge of concepts.

Keywords : Technical Writer - L1T80153

If you meet the above mentioned criteria,apply online here..
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CTS Recruits Freshers...

Call Centre, BPO, Customer Service

Job Description

Responsibilities

· Working from a standard protocol and utilizing documented processes to respond to customer issues.

· Successfully resolve simple to moderate technical issues (related to Application Support) from incoming customer contacts.

· Respond to Service / Product / Technical and Customer Relations related questions on subjects such as Features, Specifications, Policies and Procedures based on customer entitlement.

· Begin to proactively assist customers to avoid or reduce problem occurrence.

Location Hyderabad

Experience 0 - 1 years

Key Skills Voice Process, Technical Support Associate, Tech Support, Helpdesk,

Technical Helpdesk, Process Executive

Education Any graduate

Category Call Centre, BPO, Customer Service

Role • Fresher

• Trainee/ Management Trainee

• Technical Support Executive ( voice)

• Customer Service Executive (Voice)

Industry IT Enabled Services


If you meet the above mentioned criteria, apply online here...

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